Contact • Availability • Support

Talk to a real expert get help in minutes.

Questions about TV plans, internet speeds, bundle savings, or installation? Send a message or call us. Share your ZIP code and we’ll guide you with the best options available in your area.

Send a message Call: +1 888 560-8052

Get in touch

Multiple ways to reach us

Choose the option that’s most convenient.

Call us

Talk to a specialist for plan selection, bundles, and next steps.

+1 888 560-8052

Email us

Send questions about availability, billing help, or support requests.

support@optimummtv.com

Visit / Mail

12450 Wayzata Blvd #315, Minnetonka, MN 55305, United States

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Message us

Use the form below and we’ll respond as quickly as possible.

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Support topics

Common help with installation, streaming quality, Wi‑Fi coverage, and plan changes.

How we work

New setup / moving

Tell us your timeline and we’ll guide you through availability and installation steps.

Request help

Send a message

Tell us what you need

We’ll guide you with the right next steps. Please share your ZIP code for accurate availability.

Full name

Phone

ZIP code

What can we help with?

Message

By sending, you agree to be contacted about your request.

Office

Minnetonka, MN

12450 Wayzata Blvd #315, Minnetonka, MN 55305

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Support hours

Mon–Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed

Need faster help?

Call for plan matching and setup steps.
Have your ZIP code ready.

Quick FAQ

Before you reach out

Answers to common contact questions.

Share your ZIP code and what services you want (TV, internet, or bundle). If you’re moving, include your desired setup date.

We aim to respond as quickly as possible during support hours. For the fastest help, please call.

Yes. Tell us how many devices you have and what you do online (streaming, gaming, work-from-home). We’ll recommend a fit.

In many areas, yes. Options depend on availability in your ZIP. We’ll show the choices and explain the differences.